I just received a call stating that the palladiom keypads on one side of the house are not working. I assumed it was due to the keypad loop landing however I was told that the keypads are still back lit. So they are obviously powered but are not responding to the programming. I had the building manager reset the processor with the PWR-kit breaker but to no avail.
Again the right wing of the house is working perfectly fine but the left wing is where the problem is occurring. This job is out of state so I will be making an emergency visit next week and just wanted to have people bounce some idea's around so I have somethings to go off of when I get there.
It's a single processor with 2 PNL-8's. The panels are in different wings of the house and both have keypad landings however the electrician ran an interconnect between the two. Everything was working fine in January.
All help is much appreciated.