I have Caseta dimming switches controlling the lights in two rooms. I have the app installed on two Motorola Moto X phones with Android version 5.1 O/S and an iPad with the latest O/S version.
When I first installed the app, it worked for a short time and then I got an error that it could not connect to the Smart Bridge (same error on all devices). I spent over an hour on the phone with Lutron support tech. We reset the Smart Bridge and router several times and I even changed the router and Ethernet cables and still could not get a connection. Eventually it found the Smart Bridge and started to work. About 30 minutes after I got off the phone with tech support, it stopped working again. I restarted my phone and reset the router and it worked for about and hour, but then could not find the Smart Bridge again. The next morning it was working and continued to work for a couple of days. Last night I put out the lights when I went to bed (using my iPad) and this morning it was not working again. A few hours later, I tried it and was able to connect. My internet has been rock solid, so it is not a network problem.
The system is totally unreliable. Does anyone have any ideas?
Thanks,
Norm