RadioRA2 - All LEDs solid red - what are my options?

[BlueFang]

Two days ago, my RadioRA2 stopped working. All of the status LEDs on the main repeater are solid red. I think it is also occasionally emitting a loud beep - but I am having trouble verifying if the beep is actually coming from the repeater.

It has not had any updates since at least 2012 - and has never had Apple HomeKit connectivity. I am pretty sure it has been programmed with Inclusive, as I believe I remember the installer telling me that is what he was installing.

I really want to get away from having to make house-calls for simple updates. The installer wants hundreds of dollars just for a diagnostic visit. My RadioRA2 system is less than 20 lights (with 3 dimmers & 2 wall mount keypads).

I do not care if I lose my current settings (by the looks of the LEDs - it seems my settings may be corrupt anyway - it started behaving this way after a series of thunderstorms and brownouts in my area). My RadioRA2 main repeater is connected (through ethernet) to my home network.

Here is what I am looking to do:

• Upgrade to the latest software that allows me as a homeowner to edit my own **** system (sorry - I am a bit frustrated with the whole Inclusive "commercial installers only" business model).
• Connect my Main Router to Apple's Homekit or any other Lutron compatible app so that I can control the lights on iOS devices.
• Reprogram all of my current modes
• Live in peace that I am no longer tethered to $200 house visits to change a **** setting.

I am a software engineer by trade, so not intimidated by sofware (or hardware) complexities.

Where do I start. I have already downloaded the RadioRA2+12.10-full.exe download - but I am not sure I can install this - as I believe it is the "Esssentials" package.

Every time I try to download other material from the lutron web site, I am met with a very friendly (that is sarcasm, btw), "Sorry, this file hasn't been shared with you." message.

Documentation on some kind of getting started help file would be a good place to start I guess.

Thanks for any help you guys can provide.

[BlueFang]

This should be in the RadioRA2 - Troubleshooting fourm - not sure how it got here. If mods could move it, that would be much appreciated.