Database version change

[engr_qaisar]

I have database of lutron quantum 2.7.
I want to convert it to 2.6.
Am not able to open 2.7 database in 2.6 quantum software.
Need help to downgrade the database from 2.7 to 2.6

[Will L.]

Hello. Thank you for reaching out. Downgrading Quantum versions isn't how the system is intended to work. Is there an issue with the 2.7 system that we can help with? Why do you want to downgrade?

[engr_qaisar]

This server HDD got damaged, we have backup for aur database only we don't have setup file for 2.7 version.
We have setup file for 2.6 version in another PC. That's why we want to convert from 2.7 to 2.6.
If it is possible to get 2.7 version setup file we are ok with that as well

[Will L.]

We recommend reaching out to our scheduling team at LSCScheduling@lutron.com One of our field service agents can come on site and set up the new server/verify controls.