Google Home Integration - issue after power outages

[Noodlegurl]

Hi - need some help with a bizarre issue.

First, my setup. I purchased a home with an existing Homework system with 79 devices (lights and shades).

I integrated Lutron into Google Home by giving them friendly names in the integration section of the Lutron app and then adding Lutron in the Google Home app. I was then able to assign all of the devices to different rooms - no problems.

But three times now I’ve experience brief power outages (1-2 seconds) at my house, and when they happen, the Lutron devices all get removed from Google Home - both the groups and any automations.

When I check the Lutron app, all the devices are there and I’m able to manage them.

This forces me to go back to Google Home to re-add Homework’s, manually re-sort all 79 devices to rooms again, and recreate all lost automations.

Any idea why this is happening? I have 150 other IoT devices in Google Home and only Lutron Homework’s is affected. Does it need to be on a UPS? Or have a static IP? Need some direction to prevent this from happening again. Thank you in advance.

[phrough]

Hi Noodlegurl,

I'm experiencing similar behavior. Twice now in a matter of a month. My power outages aren't as brief as yours, but the result is the same. All devices get removed from Google Home, and Google Home app says that my account removed them.

Are you part of the Google Home public preview by chance? This is my working suspicion, and considering this happening to Google Home integration, is happenning instanteously, and Lutron is not loosing track of the devices, I'm inclined to assume Google Home is screwing this up rather than Lutron. But I have no real evidence.

Hi - need some help with a bizarre issue.

First, my setup. I purchased a home with an existing Homework system with 79 devices (lights and shades).

I integrated Lutron into Google Home by giving them friendly names in the integration section of the Lutron app and then adding Lutron in the Google Home app. I was then able to assign all of the devices to different rooms - no problems.

But three times now I’ve experience brief power outages (1-2 seconds) at my house, and when they happen, the Lutron devices all get removed from Google Home - both the groups and any automations.

When I check the Lutron app, all the devices are there and I’m able to manage them.

This forces me to go back to Google Home to re-add Homework’s, manually re-sort all 79 devices to rooms again, and recreate all lost automations.

Any idea why this is happening? I have 150 other IoT devices in Google Home and only Lutron Homework’s is affected. Does it need to be on a UPS? Or have a static IP? Need some direction to prevent this from happening again. Thank you in advance.

[Noodlegurl]

Hi Noodlegurl,

I'm experiencing similar behavior. Twice now in a matter of a month. My power outages aren't as brief as yours, but the result is the same. All devices get removed from Google Home, and Google Home app says that my account removed them.

Are you part of the Google Home public preview by chance? This is my working suspicion, and considering this happening to Google Home integration, is happenning instanteously, and Lutron is not loosing track of the devices, I'm inclined to assume Google Home is screwing this up rather than Lutron. But I have no real evidence.

Hi -

I am part of the public preview but it happened to me several times before that. I am inclined to agree the issue is Google Home and not Lutron though since this does not happen to any other device.

[phrough]

I'm now wondering if this issue is happening due to a faulty Lutron connect. The blue led light/ring on mine no longer lights up. I have now experienced this issue without Google Home Preview enabled, and it just happened to me as I unplugged my Lutron Connect for a few minutes trying to add a battery backup. This time, however, the devices returned to Google Home but were are no longer associated with their rooms.

[Noodlegurl]

I'm now wondering if this issue is happening due to a faulty Lutron connect. The blue led light/ring on mine no longer lights up. I have now experienced this issue without Google Home Preview enabled, and it just happened to me as I unplugged my Lutron Connect for a few minutes trying to add a battery backup. This time, however, the devices returned to Google Home but were are no longer associated with their rooms.

Yes - as my AV team has worked on my system and either my network or Lutron go down I’ve seen the issue replicate several times. Sometimes Lutron is entirely forgotten from Google home. And sometimes the devices stay on Google home but get dissociated from the rooms. It is bizarre and super annoying!

[phrough]

Is the blue ring/light on your Lutron Connect functional? If so I would assume that's unrelated on my end.

I'm reaching a point where I'm considering one of the following options:
- battery backup in my rack to keep these systems online (hopefully)
- go between with third party like smart things or home assistant to remove the direct connection between Google Home and Lutron

[Noodlegurl]

Is the blue ring/light on your Lutron Connect functional? If so I would assume that's unrelated on my end.

I'm reaching a point where I'm considering one of the following options:
- battery backup in my rack to keep these systems online (hopefully)
- go between with third party like smart things or home assistant to remove the direct connection between Google Home and Lutron

I don’t think mine has a blue light… at least I’ve never seen one. The system is pretty old.

The battery backup is a good idea. I have a UPS on the rack, but Lutron isn’t connected to it. I’ll have to try that! Keep me posted if it works for you and I’ll do same.