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Thread: Change Owner on QSX System

  1. #1

    Change Owner on QSX System

    How to change owner on a Homework's QSX system?

  2. #2
    Lutron Technical Support
    Join Date
    Jun 2013
    Posts
    42
    Quote Originally Posted by thill2@msn.com View Post
    How to change owner on a Homework's QSX system?
    If you mean hand the home over to a new owner, the previous home owner would want to remove themself first within the Lutron App. If this is not possible at this point, the new owner can take a picture of the MAC address proving ownership and e-mail it to hwsupport@lutron.com and it can be removed on that end. Then the new owner can setup an account and log in.

  3. #3
    Thanks for the input Aaron. If the owner uses the app to remove themselves as owners, will that also kill our access to the system granted through existing shared access?

  4. #4
    Junior Member
    Join Date
    Jun 2024
    Posts
    1
    No, You still can access normally. But if they don't log out from their app, they still can control your systems even when you change the password.
    You should setup a new account and login again. Don't use same account with them.

  5. #5
    Senior Member
    Join Date
    Dec 2013
    Posts
    583
    Yeesh, I hope they can fix that before it becomes an issue.

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