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Thread: Change Owner on QSX System

  1. #1

    Change Owner on QSX System

    How to change owner on a Homework's QSX system?

  2. #2
    Lutron Technical Support
    Join Date
    Jun 2013
    Posts
    41
    Quote Originally Posted by thill2@msn.com View Post
    How to change owner on a Homework's QSX system?
    If you mean hand the home over to a new owner, the previous home owner would want to remove themself first within the Lutron App. If this is not possible at this point, the new owner can take a picture of the MAC address proving ownership and e-mail it to hwsupport@lutron.com and it can be removed on that end. Then the new owner can setup an account and log in.

  3. #3
    Thanks for the input Aaron. If the owner uses the app to remove themselves as owners, will that also kill our access to the system granted through existing shared access?

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