Cannot connect to your Smart Bridge

[Blaine]

All worked well initially. For some reason I can no longer connect from any device. Using an IP scanner, I can see the hub on the network, but I can not connect to it.

Frustrating.

I have restarted, reset, etc., every device multiple times to no avail.

Ideas appreciated

[Brian W.]

Blaine,

Can you please call our 24-hour Tech Support hotline at 1-844-588-7661 with the MAC address of the bridge, and the email address that you registered to the bridge? I don't want to have you post any potential personal/system information on the public forum for troubleshooting this issue.

Brian

[Blaine]

Sorry. Have been traveling.

After restarting, resetting several switches, etc., I was able to make it work. Thanks so much for reaching out! Next time, I will call support first.