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Thread: Engraving for Palladiom and Seetouch on the same projects

  1. #1
    Junior Member
    Join Date
    May 2015
    Posts
    2

    Engraving for Palladiom and Seetouch on the same projects

    Good morning guys. We are working on a project that was done originally done on QS and we are upgrading it to QSX.
    Most of the existing Seetouch keypads are going to be replaced for Palladioms, but some of them are going to stay, and we are going to give them a facelift ordering new engravings and faceplates.
    The customer wants the Palladiom's font on 14pt which only can be done online under myprojects.
    However I couldn't find the choice for engraving there for the seetouch (Only for the International).
    What is the correct approach for this?
    Thanks in advance.

  2. #2
    Lutron Technical Support
    Join Date
    Jun 2013
    Posts
    41
    I believe the standard engraving for SeeTouch is a 12 font. This might be possible. I think reaching out to Lutron Customer Service directly would be your best bet.

  3. #3
    Junior Member
    Join Date
    May 2015
    Posts
    2
    Quote Originally Posted by Aaron D. View Post
    I believe the standard engraving for SeeTouch is a 12 font. This might be possible. I think reaching out to Lutron Customer Service directly would be your best bet.
    Thank you for your answer Aaron. I already e-mail support on Friday. Waiting for their response.
    For clarification purposes, the seeTouch's font is not the issue, but that the fact that they don't show as a choice for engraving online under "myprojects". In the other hand, the Paladioms can only be done at 14pt online.

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