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Thread: Upgrade requires deleting and re-installing 52 devices?

  1. #1
    Junior Member
    Join Date
    May 2023
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    1

    Upgrade requires deleting and re-installing 52 devices?

    I've used Casetta devices all over my house (52 of them!), and I just upgraded from the regular hub to a pro one. Looks like the only way to upgrade is to delete all 52 devices and re-install them? That's kind of insane... no one at Lutron thought of an upgrade path?

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  3. #2
    Junior Member
    Join Date
    Oct 2023
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    I am wondering the same issue. It seems that there is no another way to upgrade without deleting all 52 devices

  4. #3
    Lutron Technical Support
    Join Date
    May 2023
    Posts
    136
    Hello elton,

    Welcome to the forums. When changing to a different hub, all of the previously associated Caseta devices must be factory reset and added to the new hub. These steps must be taken in order for the devices to recognize the new hub. Our apologies for this inconvenience. The following video covers the defaulting procedure for Caseta dimmers:

  5. #4
    Junior Member
    Join Date
    Oct 2023
    Posts
    2
    Thanks for sharing

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