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Thread: RRD-PRO turning off and back on every 20 minutes or so

  1. #1
    Junior Member
    Join Date
    Sep 2018
    Posts
    9

    RRD-PRO turning off and back on every 20 minutes or so

    So I checked the troubleshooting notes in the install manual and didn't see this particular issue listed.

    When the lights go off the dimmer actually shows the LED's ramping down and then back up just as if someone tapped the switch.

    Any ideas?

    Thanks

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,587
    It could be a compatibility issue with the bulb. Make sure you have the neutral connected. Not all white wires are neutrals.

    I've seen the plate pressing on the bezel making the button stick.

    I'd also check the programming. Try a factory reset on the dimmer.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

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