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Thread: Processor HQP6-2 lossing comunication with a H48

  1. #1
    Junior Member
    Join Date
    Sep 2013
    Posts
    19

    Processor HQP6-2 lossing comunication with a H48

    Here is a description of the system installed
    2 pcs HPQ6-2
    32 pcs of HQWD-W6BRL wired keypads
    86 pcs of QS Sivoia wired shade
    3 pcs of H48

    100 pcs of HWD-6ND wired maestro dimmers
    12 pcs of HWD-2ANF wired fan control
    20 pcs of HWDD-8ANS wired switch

    The system works fine as long as the main power does not shutt off, as soon as it shutts off and comes back, there is no control over any of the devices connected to the 3 pcs of the H48, the shades work fine after 20 seconds, to regain control of the devices connected to the H48 y have to do a Transfer of all the information, done, everything works fine.

    Any help will be appretiated.

  2. #2
    Super Moderator
    Join Date
    May 2013
    Posts
    398
    Quote Originally Posted by savimagc View Post
    Here is a description of the system installed
    2 pcs HPQ6-2
    32 pcs of HQWD-W6BRL wired keypads
    86 pcs of QS Sivoia wired shade
    3 pcs of H48

    100 pcs of HWD-6ND wired maestro dimmers
    12 pcs of HWD-2ANF wired fan control
    20 pcs of HWDD-8ANS wired switch

    The system works fine as long as the main power does not shutt off, as soon as it shutts off and comes back, there is no control over any of the devices connected to the 3 pcs of the H48, the shades work fine after 20 seconds, to regain control of the devices connected to the H48 y have to do a Transfer of all the information, done, everything works fine.

    Any help will be appretiated.
    Dear savimagc,

    Thank you for the information.

    We have listed as a current issue with the HWQS 9.X releases that if a power cycle occurs to the processor and H48 boards that you may experience an issue with the H48 devices not communicating. The system will require a transfer to make the system functional again. This issue will be resolved in our 9.4 release.

  3. Likes mcignarella liked this post
  4. #3
    I have been waiting on this update for months now.

    I have a system with a single H48 board. Same as your, all control of H48 is gone after most power failures. Sometimes it recovers.

  5. #4
    Super Moderator
    Join Date
    May 2013
    Posts
    398
    The HomeWorks QS version 9.4 has been released. It is currently available for download on the HomeWorks Resource and MyLutron sites. The 9.4 release addresses the issue with the H48 interfaces not communicating after a power cycle to the boards.

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