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Thread: Hqr rep 120 wouldn’t activate

  1. #1
    Junior Member
    Join Date
    Dec 2022
    Posts
    3

    Hqr rep 120 wouldn’t activate

    I’m using Lutron designer 22.1.1.4845. I’ve been able to activate all my modules, except for my hybrid repeater HQR REP 120. I’ve tried to do factory reset, it still won’t work. I later realized that the only type of repeater model on my software is HQK REP.

    I would appreciate if anyone can help on how to make the HQR REP 120 work.
    Thanks to you all in advance

  2. #2
    Lutron Technical Support
    Join Date
    Apr 2022
    Posts
    14
    We would recommend taking a look at the project location. Because of this there are different identifiers like what you've stated above, the project will not be able to identify the HQR-REP if it is labeled for use in another country where the HQK-REP is being used. In the program they have different identifiers that would cause them to not activate.

    In order to check the project location head to Tools > Project Settings.

  3. #3
    Junior Member
    Join Date
    Dec 2022
    Posts
    3
    The problem is with the location. The one I have wouldn’t work here. I’ll find a way to change it or get another.
    Thanks for your response.

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