I have what I suspect is a dumb question.
any time I try to link google home to Lutron Connect is get the error
"Could not reach Lutron Connect - HomeworksQS + RadioRA2. Please try again"
The Lutron Connect app works when I am at home but not remotely. I suspect I have to purchase a subscription to the app but I don't see a link in app for that. - I wonder if that's because I'm and installer so it doesn't show up?
Do I need to make a separate homeowner account? Am I missing something obvious? To be honest I'm not all that worried about using voice commands but routines are nice. Mostly I need to be able to walk clients through this process and I'm not even navigating it successfully myself.
Thanks
Julian