I've asked a variation of this question before but I still am not clear on how all this works but I have a real life scenario here so I want to know what I'm dealing with. I've been asked by another company to take over a remote project (in another state) that they have already started and said that they will give me permission to take over. I have only done one Ra3 job so far and I can't even find that one project in myProjects and when I try to look at my saved projects on the cloud, it tells me that "This myLutron account does not have permission to access myLutron Projects, please contact Lutron technical support." So if I can't even access my own projects, how will I be able to get access to someone else's projects?
What would happen if we did this the old fashioned way and I got a copy of the database emailed to me? Can I open it? Can I upload changes? Who will have permission there?
It would be really really helpful if Lutron had a nice white sheet on how this works because it's still something that's new and seems to be an important part of the current generation of systems.