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Thread: Lutron app on multiple devices

  1. #1

    Lutron app on multiple devices

    Hello, I am installing a new Casetas system. I used the Lutron app on my iPad and added several devices. Shouldn’t I be able to log on to the app on my iPhone and not have to add each of the devices again?

    thankyou,

  2. #2
    Lutron Technical Support
    Join Date
    Aug 2019
    Posts
    182
    When accessing the Lutron App from multiple devices you would need to use the same email and password used to setup the account. You can share this email and password with up to 10 users/devices. However, all are required to use the same email and password to access the system.

  3. #3
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,587
    Quote Originally Posted by acousticmood View Post
    Hello, I am installing a new Casetas system. I used the Lutron app on my iPad and added several devices. Shouldn’t I be able to log on to the app on my iPhone and not have to add each of the devices again?

    thankyou,
    Yes. Try closing/opening the app. This should force it to reconnect and get updated info.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

  4. #4
    Ensure that both your iPad and iPhone are connected to the internet. The Lutron app requires an internet connection to sync your devices and settings.

  5. #5
    Lutron Technical Support
    Join Date
    May 2023
    Posts
    136
    Hello acousticmood,

    Thank you for reaching out. Yes, all of your devices, scenes, and schedules will sync across each device that is signed into your Caseta system. You will only need to configure those devices just once.

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