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Thread: Lutron app on multiple devices

  1. #1

    Lutron app on multiple devices

    Hello, I am installing a new Casetas system. I used the Lutron app on my iPad and added several devices. Shouldn’t I be able to log on to the app on my iPhone and not have to add each of the devices again?

    thankyou,

  2. #2
    Lutron Technical Support
    Join Date
    Aug 2019
    Posts
    182
    When accessing the Lutron App from multiple devices you would need to use the same email and password used to setup the account. You can share this email and password with up to 10 users/devices. However, all are required to use the same email and password to access the system.

  3. #3
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,449
    Quote Originally Posted by acousticmood View Post
    Hello, I am installing a new Casetas system. I used the Lutron app on my iPad and added several devices. Shouldn’t I be able to log on to the app on my iPhone and not have to add each of the devices again?

    thankyou,
    Yes. Try closing/opening the app. This should force it to reconnect and get updated info.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

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