I am using Inclusive 9.2. I recently installed about 8 new 6NA dimmers in a home. Everything was working fine and then the project file got deleted. We were able to find a backup copy, but the backup was made just prior to the addition of the new 8 dimmers. So we went ahead and added the new dimmers to the project and then tried to activate them. But when we try to proceed through activation, the software tells us the device is already activated. All the serial numbers are missing for these new 8 dimmers. We tried to factory default them, but no luck. How do we proceed through activation or get the serial numbers again, without having to open up all the boxes again and look at the numbers on each switch? We thought that factory defaulting them would work, but the software still "sees" them as activated.
Then we thought we could download the project file from the repeater, but since we attempted a reactivation the file on the repeater now no longer has these 8 dimmers.
If we have to open up 8 boxes, it's not the end of the world, but there's got to be a better way?
Also, does Inclusive (or Essential) have a report that lists every device and the SERIAL #'s? So I can print it out and save it for future reference?