Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 2 of 2

Thread: Sivoia QS Triathalon shade won't roll all the way up.

  1. #1
    Junior Member
    Join Date
    Oct 2013

    Sivoia QS Triathalon shade won't roll all the way up.

    Click image for larger version. 

Name:	white roller shade.jpg 
Views:	8 
Size:	160.2 KB 
ID:	929

    Having some trouble with a QS Triathalon shade not rolling all the back up. Initially the shade would roll maybe 6 inches past the bottom of window and then not roll all the up. I was able set the close button on a pico through RA2 to 18% and that prevented the shade from rolling past bottom of window. I tried to reset the shade back to factory, but the program button does not light up even though shade takes an RA2 command.
    Anyone have an idea on how to roll excess shade back onto the roller? If I did that would reprogram the close button on the pico to delete the 18% stop. Thanks CableDude

  2. #2
    Lutron Technical Support
    Join Date
    May 2013
    If both the Open and Close limits are off, it sounds like the fabric may have flipped over the top of the tube. Can you carefully take the hembar and wrap it back once over the tube? If not, here is the programming guide to set the limits: . If that doesn't work, please call our 24-hour Technical Support hotline at 1-844-588-7661 when you are on site with the shade.

Similar Threads

  1. Sivoia wired shade gets stuck
    By SivoiaShadeUser in forum Troubleshooting - Shades
    Replies: 2
    Last Post: 11-26-2021, 11:46 AM
  2. Switch Roll type on Sivoia QS Triathlon shade?
    By blackknighti30 in forum General Discussion - Shades
    Replies: 6
    Last Post: 03-20-2021, 11:19 AM
  3. Wired Sivoia Shade stuck in update.
    By AndyM in forum General Discussion - Shades
    Replies: 2
    Last Post: 08-27-2020, 08:50 PM
  4. 3rd-party via NWK to control Lutron Sivoia QS Roller Shade
    By hkfiresoul in forum 3rd-party Integration - HWQS
    Replies: 1
    Last Post: 04-15-2014, 01:21 PM
  5. Sivoia QED - 1 shade does not move, but the rest do.
    By Blair S. in forum Troubleshooting - Legacy QED
    Replies: 0
    Last Post: 07-25-2013, 06:38 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts