Originally Posted by
Nicholas R.
Hi randyc,
Thank you for your post and question regarding the QSE-IO. We have not heard of issues related to the shared commons affecting one output but not the other. If the QSE-IO has all 5 outputs programmed, and some spare wire is use for jumpers, we recommend having one wire in common and the other on the applicable contact closure output and shorting them together. Does the programming execute? Likewise for the other output sharing that same common, if the jumper for common is left in place?
If this is an ongoing issue you are facing, we recommend calling Tech Support at 1-888-588-7661 to discuss some troubleshooting options.