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Thread: GrafixEye QS Wireless Firmware Update

  1. #1
    Junior Member
    Join Date
    Jan 2015
    Posts
    2

    Question GrafixEye QS Wireless Firmware Update

    Not sure if this should be in the Homeworks thread, however it is a Grafix eye qs that is integrated with a Ra2 system. I'm looking to upgrade the firmware of the QS units. Ra2 software doesn't seem to do this unless I'm missing something. It seems that the only way to update a QS unit is with the Homeworks QS software which requires authorization to get it. So how to Ra2 dealers support a QS integrated into a Ra2 system? Thank you in advanced.

  2. #2
    Authorized Lutron Contributor
    Join Date
    Sep 2021
    Posts
    19
    Hello,
    Radio ra2 software cannot update Grafik Eye QS firmware. Please contact Lutron technical support at 1-844-LUTRON1 for additional information. We're here 24/7, so please call us any time.

  3. #3
    Senior Member
    Join Date
    Jan 2019
    Posts
    342
    I would have to ask why you want to update the firmware- I doubt you’ll gain any features or functionality. Unless you have some kind of issue I wouldn’t bother.

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