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Thread: QSX online but keypads/apps don't respond

  1. #1
    Junior Member
    Join Date
    Oct 2013
    Posts
    20

    QSX online but keypads/apps don't respond

    QSX processor shows online but keypads don't do anything; Lutron app shows All Off/All Closed; Did a transfer remotely - everything works again; 21.5 - any ideas what might have caused that ? Can we reboot from the web interface ?

  2. #2
    Authorized Lutron Contributor
    Join Date
    Sep 2018
    Posts
    239
    Thank you for your post ciuped.

    With the keypads what are the LEDs doing? Are they scrolling, if so that could signal we have wiring issue back to the processor. That could be why you are having some issues. Out of question does the app work to control the system as well? Hope this helps!

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