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Thread: HWQS 7.4 has a case of the Xs

  1. #1
    Senior Member
    Join Date
    Sep 2013
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    317

    HWQS 7.4 has a case of the Xs

    Has anyone else seen this behaviour? Pretty weird.
    I wouldn't mind except even the reports have Xs all over it.

    I've been deleting QS programs that I don't use anymore- don't know if that's related?

    Click image for larger version. 

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  2. #2
    Super Moderator
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    May 2013
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    Quote Originally Posted by digit1 View Post
    Has anyone else seen this behaviour? Pretty weird.
    I wouldn't mind except even the reports have Xs all over it.

    I've been deleting QS programs that I don't use anymore- don't know if that's related?

    Click image for larger version. 

Name:	I gots the Xs.PNG 
Views:	12 
Size:	42.0 KB 
ID:	411
    digit1,

    Thank you for this information.

    We have not heard of this issue.

    Does this only occur in this database or in all files for the 7.4 version?

  3. #3
    Senior Member
    Join Date
    Sep 2013
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    Any database I open in 7.4 has this problem. I opened a database in 8.5 so I could avoid the Xs and no problems with the same database in 8.5.

    Click image for larger version. 

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ID:	412

  4. #4
    Super Moderator
    Join Date
    May 2013
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    395
    Quote Originally Posted by digit1 View Post
    Any database I open in 7.4 has this problem. I opened a database in 8.5 so I could avoid the Xs and no problems with the same database in 8.5.

    Click image for larger version. 

Name:	Xs continue.PNG 
Views:	6 
Size:	41.8 KB 
ID:	412
    digit1,

    Thank you for the information.

    To further investigate please email into hwsupport@lutron.com and reference this forum post.

  5. #5
    Senior Member
    Join Date
    Sep 2013
    Posts
    317
    Ok, I emailed a support file in to hwsupport.
    Meanwhile, uninstalling and reinstalling 7.4 = no more Xs.
    thx

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