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Thread: RRD-W6BRL backlights flickered, now bottom button isn't backlit and doesn't function.

  1. #1
    Junior Member
    Join Date
    Jun 2021
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    1

    RRD-W6BRL backlights flickered, now bottom button isn't backlit and doesn't function.

    The wiring looks good, haven't had issues with any of the other devices in the system. Is this the behavior of a dying device, and how could I troubleshoot it?

  2. #2
    Hello! Thank you for posting on the Lutron Support Forums. The W6BRL can have individual back lights turned off via programming. We would advise by factory defaulting the keypad, reactivating it, and retransferring the project file. If this fails, the device may need to be replaced. Please email systemsupport@lutron.com or call in to a live agent at 1-888-Lutron1 (588-7661) for further assistance.

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