Thanks Thanks:  0
Likes Likes:  0
Page 2 of 2 FirstFirst 12
Results 11 to 13 of 13

Thread: WTF Lutron - I can't add new devices or customize my setup anymore?

  1. #11
    Senior Member
    Join Date
    Dec 2013
    Posts
    355
    Be very careful and don't let anybody with Level 2 save your file. Once your database is converted to level 2, there is no going back.

  2. #12
    Senior Member
    Join Date
    Jan 2019
    Posts
    301
    Sparky is right but you can send your file to Lutron and they can revert it to level 1. I've never done it but I have seen it done by others.
    Evan Kirkhart- Home Electronics Solutions
    Santa Barbara, CA
    evan@homeelectronics.solutions

  3. #13
    Senior Member
    Join Date
    Dec 2013
    Posts
    355
    That's good to know! A few years ago, I had one customer who had started the programming and then got in over his head and I took over and pretty much redid everything he had done and after we were done, I gave him the database not realizing that having saved it as Level 2, he could no longer open it. In that case, we had to use a GrafikT dimmer for one lighting load because at the time there was no 250W LED dimmer options so there was no way to convert it anyway but I'm sure this would come up in the future and it's nice to have an option to go back.

Page 2 of 2 FirstFirst 12

Similar Threads

  1. Scene-dimmed light not working right anymore
    By uscpsycho in forum Troubleshooting - RA2
    Replies: 2
    Last Post: 07-23-2020, 06:28 AM
  2. Can't turn lights off anymore
    By ramala in forum Troubleshooting - CAS
    Replies: 4
    Last Post: 02-19-2018, 11:41 AM
  3. How many devices can add in lutron connect bridge
    By akurazz in forum General Discussion - HWQS
    Replies: 2
    Last Post: 11-27-2017, 01:00 PM
  4. PD-5NE and PD-10NXD both won't work anymore, am I doing something wrong?
    By psychobunny in forum Troubleshooting - CAS
    Replies: 0
    Last Post: 08-08-2017, 09:35 AM
  5. Scheduled scenes NOT working anymore
    By Veejay in forum Troubleshooting - CAS
    Replies: 6
    Last Post: 10-08-2015, 09:08 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •