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Thread: Caseta integration with Smartthings intermittently offline

  1. #1
    Junior Member
    Join Date
    Mar 2021
    Posts
    1

    Caseta integration with Smartthings intermittently offline

    Worked flawlessly at first. This has been happening now for several months. The issue comes and goes on it's own.Sometimes I'll receive an Alexa announcement that "xxx is not responding". When this happens I open the SmartThings app and all of the Lutron switches are offline.I've had this setup with no material changes in the last (2) yearsThe Lutron devices show offline in SmartThings app and the SmartThings WebUII can control the lights, etc from the Lutron App without any trouble.The SmartThings and Lutron hubs are on wired ethernet connections.I have 1gig ATT fiber and no other internet issues that correlate.

  2. #2
    Lutron Technical Support
    Join Date
    Aug 2019
    Posts
    182
    What is the network topology? Modem/Router>Caseta Bridge or Modem/Router>Network Switch> Caseta Bridge?

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