Recently extracted file and added several zones to an existing system. Was only able to find repeater and bridge while plugged directly into them, could not find on WiFi. After eventually completing transfer customer was no longer able to access system on either iPhone or iPad. Both had existing connect apps that were previously functioning. I was able to gain temporary access to system on my iPhone through connect app no problem. On both of the customers devices I was able to manually input bridge ip and the system started to sink but then froze on “downloading data”. Customer has 2 different wireless routers with separate WiFi networks. After switching repeater and bridge to a different switch on the other router and network iPad sinked up no problem. 2 hours later customer was not able to connect to system on his iPhone and iPad was not able to either.