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Thread: HomeKit after device upgrade?

  1. #1
    Junior Member
    Join Date
    Mar 2015
    Posts
    5

    HomeKit after device upgrade?

    Has anyone gotten HomeKit (Siri) working after upgrading to a new device? I'm continually stuck at the Add Home screen. No name I use is accepted. I've tried removing my iCloud account and reading, but that doesn't fix it.

  2. #2
    Quote Originally Posted by ecopoesis View Post
    Has anyone gotten HomeKit (Siri) working after upgrading to a new device? I'm continually stuck at the Add Home screen. No name I use is accepted. I've tried removing my iCloud account and reading, but that doesn't fix it.
    Yes, had same problem on iPhone. I logged out of Lutron app, deleted it. Then logged out of a iCloud. Delete all keychain settings. Waited about 5 minutes. Then logged back into iCloud then reinstall Lutron, and try again. Went through this a couple of times. Look through the forum for my name and you'll find the details I previously updated. Contact Lutron tech support during the daytime if problem continues. That helped with mine.

  3. #3
    Lutron Technical Support
    Join Date
    May 2013
    Posts
    635
    If you are having issues setting up Siri, first try signing out of iClound on your device, waiting a minute, and then sign back in.

    If that doesn't work, try the following steps:
    1. Try unpairing the Smart Bridge from the iOS device.

    • ?Open the Lutron App and go to Settings > Siri Integration > Edit Home & Users > Remove Smart Bridge.
    • If you cannot get to screen with Remove Smart Bridge, continue to the next step.



    2. Clear HomeKit data from the Smart Bridge.


    • Pressing and holding the button on the Smart Bridge for 20 seconds will remove any HomeKit pairing data and restore network settings to defaults.


    3. Try pairing the iOS device to the Smart Bridge via the Settings > Siri Integration menu. If this fails, continue on to the next step.


    4. Try resetting all HomeKit data on the iOS device. WARNING: This will remove all pairings with other HomeKit accessories and should be done as a last resort. If you own no HomeKit accessories besides the Smart Bridge, this step can be performed without risk of losing valuable data.


    • To reset all HomeKit settings on an iOS device, go to Settings > Privacy > HomeKit and there is an option to “Reset HomeKit Configuration”?

    NOTE: If the above does not work, reset HomeKit configuration on all iOS devices you may have associated to your iCloud account

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