After much research, I decided to have smart home too. Got a Caseta Smart Bridge (apologies if these are not the right terms) and one wall switch. I am slow with technology, so decided to start there. I connected the Smart Bridge to the router as instructed, downloaded the app and connected. The app told me that a Firmware update was required. Will take 8 to 15 minutes. I have now been doing it over and over again, but to no effect. I spent a good 30 minutes on the phone with tech support. He was awesome, asked me to do a bunch of stuff (most of which I had done after reading the forum), but nothing changed. The firmware stubbornly refuses to update. He sent me an email recommending that I check out the ports and all. Now I will not know a port if it bit me in the rear, but I believe all outgoing ports are already open. I have a Netgear C7000v2 and my ISP is Comcast. Not sure if these details matter. I downloaded Fing, and tried to connect via the IP address but landed with the same result.I would very much like to glide into the 21st century, but don't feel very smart at this point. I know that a number of posters faced similar issues and I tried to read as much as I could, but do not understand all the techy content.Can anyone help? What am I doing wrong? -RajP.S: Apologies for the rambling post, but I needed to get it off my chest.