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Thread: HQP7 is already activated in another project

  1. #1
    Junior Member
    Join Date
    Dec 2020
    Posts
    1

    HQP7 is already activated in another project

    I have a trouble in the processor HQP7. HQP7 is already activated in the project then I forgot deactivate it and deleted this processor device.Now, I can't active this processor for another project.Please help me about it.

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,131
    I'm not aware of any kid of factory reset. I would try uploading the previous program and deactivate the processor. If that doesn't work, I would try a clean program with just a processor. Maybe try the firmware/OS update.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

  3. #3
    Authorized Lutron Contributor
    Join Date
    Sep 2018
    Posts
    238
    The procedure to OOB is the same as other Lutron devices. Triple-tap, hold until LED blinks quickly, Triple-tap again.

    LED feedback should be blue, magenta​, blue. ​Second triple tap should just get blue blinks.

    When powering up the processors, it may take up to 1 minute before you can do this triple tap method.

    After the OOB, the processor can take up to 2 minutes to reset and become discoverable again in the GUI.

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