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Thread: Lost devices after app update

  1. #1
    Junior Member
    Join Date
    Nov 2020
    Posts
    2

    Lost devices after app update

    After applying the current version of the Lutron app today, it no longer shows any devices. I have multiple light switches, dimmers, pico’s, and fan switches previously working flawlessly on the Lutron app. I noticed today an update available so I downloaded it. After opening the newest version, none of my devices are stored. It is asking for a home controller (and can’t find one) but I never had one before. The devices used to be connected directly to the app without a hub. Any help is appreciated.

  2. #2
    Junior Member
    Join Date
    Nov 2020
    Posts
    2
    Correction, there is a hub, sorry for the mistake. The hub still can’t be found by the app.

  3. #3
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,049
    The Lutron app talks directly to the Caseta bridge. Try rebooting the bridge. Make sure you are on the same network. Make sure you have the right app. Lutron has a couple and they look very similar.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

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