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Thread: Pico Remote Not Remembering Favorite Setting

  1. #1
    Junior Member
    Join Date
    Nov 2020
    Posts
    1

    Pico Remote Not Remembering Favorite Setting

    I've set up a new Pico Remote through the Lutron app and was trying to have it remember a Favorite setting for 3 of my dimmers (10% brightness)I've tried holding the favorite button for 6+ seconds and saw the pico remote green light flash before letting go.However, when I click the favorite button it sets all 3 dimmers to 50% brightness, which seems like the default.The pico is not remembering my favorite settings. Anyone else running into this issue?I did not run into this issue when i set up 2 other pico remotes a month ago.iPhone Lutron app updated to v7.4.0. Maybe this update version is the issue?

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,049
    The favorite function is local to the Pico. It doesn't use the app or the bridge/program for this function. If it is not working the Pico is broken. You should contact the place you purchased it. They may refer you to Lutron.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

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