Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 2 of 2

Thread: Questions on recent Serena installation

  1. #1
    Junior Member
    Join Date
    Sep 2020
    Posts
    1

    Questions on recent Serena installation

    We just installed our first set of three Lutron shades for our study.We have a few questions:1) Is there any way to manually adjust the fully down length of a shade? When fully lowered, all of our shades end up touching the window sill. Is there a way to adjust the shade so that it leaves a small gap at the bottom above the window sill?2) We noticed that the shades aren't perfectly straight across at the top. We believe that we screwed the frame in very tightly; it could be that the top of our window isn't quite level, and creates a slanted appearance that isn't parallel with the top of the fascia. Is there a solution to this?We welcome any response with any suggestions. Thanks!

  2. #2
    Lutron Technical Support
    Join Date
    May 2013
    Posts
    635
    1. To set the Open and Close limits on the shade, please see the steps in section 4.4 on page 2 of: https://www.lutron.com/TechnicalDocu...ary/045830.pdf . 2. Can you use a level to check whether the shade is mounted level, or if the window is not level? You may need to add some shimming material under the bracket to make things level.

Similar Threads

  1. New Build, lot's of questions about Serena and Homekit!
    By whokilledkaji in forum General Discussion - CAS
    Replies: 3
    Last Post: 12-10-2019, 08:35 AM
  2. Serena Shades + RadioRa2 Dimmers + HomeKit = Integrated Serena/RR2 Scenes ?
    By sbguy01 in forum General Discussion - Shades
    Replies: 0
    Last Post: 10-28-2017, 01:59 AM
  3. Need some help with installation
    By vinofla in forum Troubleshooting - CAS
    Replies: 2
    Last Post: 03-12-2017, 01:49 PM
  4. Did a recent Windows 7 update kill upload from 1.65 ?
    By mehuneau in forum Troubleshooting - Legacy HW
    Replies: 1
    Last Post: 11-29-2016, 02:06 PM
  5. Serena, QS with RA2?
    By wkearney99 in forum General Discussion - Shades
    Replies: 12
    Last Post: 11-03-2015, 06:33 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •