Thanks Thanks:  0
Likes Likes:  0
Results 1 to 4 of 4

Thread: Connect Bridge Update Tool Crash

  1. #1

    Connect Bridge Update Tool Crash

    Has anyone else had the connect bridge update tool crash in Windows? Did you find a solution? I have updated bridges before using the tool however I am attempting to do it on my laptop but the app just crashes when attempting to connect to the bridge. Thanks for any and all help!

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    247
    Update tool is a joke. Never had it work. Crashes like crazy. Window 10.
    Generally any update will auto happen once connected to the internet. I have given up after many hours and bad thoughts and come back the next day to see it all updated and working.

  3. #3
    Authorized Lutron Contributor
    Join Date
    Sep 2018
    Posts
    238
    Thank you for post AustinB.

    You could send in a picture of the error from the tool to systemsupport@lutron.com and we can help debug the issues a bit further. Depending on the age of the Connect Bridge, we may have other options to help to resolve the issue for you. Please send in a picture of the bottom label on the Connect Bridge and we can look into this further.

  4. #4
    Quote Originally Posted by Josh R. View Post
    Thank you for post AustinB. You could send in a picture of the error from the tool to systemsupport@lutron.com and we can help debug the issues a bit further. Depending on the age of the Connect Bridge, we may have other options to help to resolve the issue for you. Please send in a picture of the bottom label on the Connect Bridge and we can look into this further.
    Thank you Josh, This was resolved with Lutron with a replacement bridge.

Similar Threads

  1. Connect Bridge Update Tool Hyperlink Broken for Weeks
    By AnotherUser in forum Troubleshooting - RA2
    Replies: 7
    Last Post: 08-07-2023, 11:48 AM
  2. Find Connect Bridge Update Tool
    By spencper in forum Troubleshooting - RA2
    Replies: 3
    Last Post: 06-03-2019, 09:31 PM
  3. Bridge update tool
    By Lukeetal in forum Troubleshooting - RA2
    Replies: 4
    Last Post: 05-29-2019, 06:35 PM
  4. Replies: 20
    Last Post: 09-21-2018, 12:07 PM
  5. Poject Settings Crash After Windows 10 Update
    By mark.asi in forum Programming - HWQS
    Replies: 1
    Last Post: 07-18-2018, 01:36 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •