Upgrade error homeworksQS 8.5 to homeworksQS 9.2

[eonen]

Hi guys.
Is there anybody here to getting same error like me when trying to upgrading homeworks 8.5 (or lower v.) to 9.2 ?
Error : The database convension failed [15493]

[Kevin P.]

Hi guys.
Is there anybody here to getting same error like me when trying to upgrading homeworks 8.5 (or lower v.) to 9.2 ?
Error : The database convension failed [15493]

eonen,

Thank you for the information.

There is an issue that causes 8.4 and 8.5 files to be unable to convert to 9.0-9.2 versions. This issue will be resolved in our next release version 9.3. If you need a file converted currently then please send the file to hwsupport@lutron.com and they will be able to convert it.