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Thread: Upgrade error homeworksQS 8.5 to homeworksQS 9.2

  1. #1
    Junior Member
    Join Date
    Sep 2015
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    1

    Upgrade error homeworksQS 8.5 to homeworksQS 9.2

    Hi guys.
    Is there anybody here to getting same error like me when trying to upgrading homeworks 8.5 (or lower v.) to 9.2 ?
    Error : The database convension failed [15493]

  2. #2
    Super Moderator
    Join Date
    May 2013
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    403
    Quote Originally Posted by eonen View Post
    Hi guys.
    Is there anybody here to getting same error like me when trying to upgrading homeworks 8.5 (or lower v.) to 9.2 ?
    Error : The database convension failed [15493]
    eonen,

    Thank you for the information.

    There is an issue that causes 8.4 and 8.5 files to be unable to convert to 9.0-9.2 versions. This issue will be resolved in our next release version 9.3. If you need a file converted currently then please send the file to hwsupport@lutron.com and they will be able to convert it.

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