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Thread: RadioRa keypads requiring double tap

  1. #1

    RadioRa keypads requiring double tap

    I just added a Google Home to a clients radiora2 system and now all of their keypads require a double tap of the button in order to turn on the controlled light.
    App and voice control work perfect but physical keypads no longer work as they did before the google integration.
    Wondering if anyone has encountered this before.

  2. #2
    Authorized Lutron Contributor
    Join Date
    Sep 2018
    Posts
    131
    Thank you for your post Chris.

    We have not heard of this as an issue. We would recommend pulling a Support file from the RadioRa2 system and emailing into systemsupport@lutron.com so we can investigate this further for you. Hope this helps!

  3. #3
    Thanks Josh, even stranger now as I was booking back in with the homeowner they let me know that their keypads are now functioning normal again. I guess we will see what happens in the days to come.

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