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Thread: Home Control + app issues?

  1. #1
    Junior Member
    Join Date
    Sep 2018
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    4

    Home Control + app issues?

    Hi,After long time i installed Radio Ra2 system (repeater with few keypads and several dimmers). Everything went well and as expected but at the end, i could not connect from my phone to the system using Home Control + app. I tried to add system manually and no luck. Is it still possible to use Home Control + app? I heard that it has been discontinued. Is that the reason why it didn't work/could not connect?

  2. #2
    Senior Member
    Join Date
    Jun 2013
    Posts
    1,355
    What version of the software/firmware are you on? I believe sometime around 11.0 and definitely for 12.0, the app no longer works. You'll need a Connect Bridge and the new Connect app going forward.
    Simple automation when DIY isn't working
    intuitivehomecontrols@gmail.com
    fb.me/intuitivehomecontrols

  3. #3
    Junior Member
    Join Date
    Sep 2018
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    4
    I used the same version as i used a year ago and that version was working with the app without problem. Last week, before transferring files, application asked for the repeater firmware update. I could not continue without it, so the repeater firmware is the latest available. Is there a note from Lutron that Home Control + app does not work with the latest repeater firmware update?Thanks!

  4. #4
    Senior Member
    Join Date
    Jun 2013
    Posts
    1,355
    There was a note for when the HC+ app was discontinued for the newer firmwares, but I don't remember when that occurred. It was on 11 or 12, but 12 definitely does not support it. What version of the firmware are you on?
    Simple automation when DIY isn't working
    intuitivehomecontrols@gmail.com
    fb.me/intuitivehomecontrols

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