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Homeowner software
I just found out that there is no homeowner software for HWQS. I hate to send the client software that has the pricing of components. That would be very difficult. Is there a plan to create one?
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Authorized Lutron Contributor
We have forwarded this request on to the HomeWorks QS development team.
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Please DON'T! Homeowner software made available on disco'd lines is great as there are many dealers who don't know their way around the older stuff, but QS is current and there should NEVER be a reason to give the homeowner the software tool that we have all worked very hard to be qualified on and authorized to use. It's not just about pricing. It is about integrity across the dealer base and the market place. My $0.02 anyway....
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Originally Posted by
whdigital
QS is current and there should NEVER be a reason to give the homeowner the software tool that we have all worked very hard to be qualified on and authorized to use.
+1
there is no good reason for the customer to have our software.
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Originally Posted by
whdigital
Please DON'T! Homeowner software made available on disco'd lines is great as there are many dealers who don't know their way around the older stuff, but QS is current and there should NEVER be a reason to give the homeowner the software tool that we have all worked very hard to be qualified on and authorized to use. It's not just about pricing. It is about integrity across the dealer base and the market place. My $0.02 anyway....
+2 on this. If the homeowner wants to be able to adjust/"Season to taste" their system the use of the app (especially on the iPad) will allow them all that they need. Anything deeper than timeclocks, level adjust and the like opens some pretty scary doors for the general public.