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Thread: HQS and RR2 software open at the same time?

  1. #1
    Senior Member
    Join Date
    Oct 2013
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    2,587

    HQS and RR2 software open at the same time?

    I do a lot of programming, tech support (inside our company), etc. I used to keep both HQS and RR2 software open so I could easily switch between and not have to save the HW program, close the HW software, open the RR software, open the RR program, check whatever, save the RR program, close the RR software, open the HW software, open the HW program. I never experienced an issue with having both programs open at the same time. Now I get this nag screen that says another Lutron program is open and I have to close it first.

    Make it work please.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

  2. #2
    Junior Member
    Join Date
    Oct 2013
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    Do it all the time without problems. What OS are you running?

  3. #3
    Senior Member
    Join Date
    Oct 2013
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    2,587
    Win 7. 9.2 of HQS and RR2. Just started doing it recently. It says "Another instance of a Lutron application is already running. Please close the other application and then relaunch this software." It is a HW/RR message, not a windows message.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

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