Originally Posted by
jelloice
I have a RRD-HN6BRL-LA that will not activate in RadioRA 2 Essentials software. It can't be discovered, and entering its serial number doesn't work either, even after a triple tap factory reset. I've double checked the wiring; there's a neutral wire going to the silver screw. The one thing that's not 'normal' is that there's no load on this control. I've recently done a remodel, and stubbed in the 120 for a chandelier which has not yet been purchased. I need to use this RRD-HN6BRL to eventually control it, but in the meantime it needs to function as a keypad for other lights/dimmers in the house. When I go to the Add New Device window, I uncheck the "Add Local Load" box. I have another HN6BRL that is wired identically (including not having a load) and it's functioning perfectly. Any ideas or suggestions would be appreciated. Thanks.