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Thread: changing email address

  1. #1
    Junior Member
    Join Date
    Aug 2014
    Posts
    22

    changing email address

    Friends:I apologize if this is not the best place to post this question, but how can I change my email address. I go to my profile and can change the spelling of my name, but cannot change my email address.
    ~~~Richard___ Santa Cruz, CA

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,587
    Click on settings on the top right. Scroll down to edit email on the left.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

  3. #3
    Junior Member
    Join Date
    Aug 2014
    Posts
    22
    I apologize for the ambiguous question Randy.I meant how do I change my email address at the Lutron Hub? https://hub.lutron.net/dashboardI have an account, but can only change my password, not my email address.Thanks Richard
    ~~~Richard___ Santa Cruz, CA

  4. #4
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,587
    I was wondering if you meant the account associated with Lutron hubs/bridges. With myLutron you have to call tech support.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

  5. #5
    Junior Member
    Join Date
    Mar 2021
    Posts
    4

    Cannot Call

    I am having the same issue and being deaf I cannot call. All my information is years out of date (by more than a decade) but none of it in MyLutron is editable so can can I correct it WITHOUT calling?

  6. #6
    Lutron Technical Support
    Join Date
    Sep 2020
    Posts
    103
    Hello! Please submit your request to mylutronsupport@lutron.com. That will put you in direct communication with them so they best assist you with your account.

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