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Thread: myLutron vs. resi.lutron.com

  1. #1
    Junior Member
    Join Date
    Jun 2014
    Posts
    12

    myLutron vs. resi.lutron.com

    Has anyone else run into issues with the migration here? My resi.lutron.com account won't work anymore but either I have some access issue at mylutron or they failed to migrate the proper permissions so I don't have access to get the latest software. This kind of disruption is pretty annoying when you're working on projects.

  2. #2
    Authorized Lutron Contributor
    Join Date
    Apr 2013
    Posts
    407
    Jives, For issues with your myLutron account please contact us at myLutronsupport@Lutron.com. Include your company name and the e-mail address that is used to login to your myLutron account along with the access you are looking to gain.

  3. #3
    Junior Member
    Join Date
    Oct 2013
    Posts
    28
    I did have issues at resi.lutron.com. Lutron dropped access to the RR2 pages there. I nagged them enough so they turned it back on. I have not experienced any issues with access through mylutron.com.
    LED, Inc.
    10401 Cokesbury Ln
    Raleigh, NC 27614

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