My installer used Inclusive to program my system and wrongly thought that I would be able to edit it with Essentials. It seems he was wrong and there is no way to go from Inclusive to Essentials, even if there is nothing unique to Inclusive in my system........ Installer offered to "recreate" my system in Essentials and then email the file to me so I can use it. Will that work? Can he associate every device in the old system with the new one in Essentials so that I can pick up in Essentials right where he left off in Inclusive without adding everything back in?.........Or will every existing device have to be manually added again and then associated with the new Essentials design?........ Is it even possible for him to create a virgin design that duplicates the old one without manually adding the devices first? (That may be a stupid question but it's been a while since I did the training and I've never built a system from scratch so not sure if adding devices has to be done before designing.).................... Side question - Does anyone from Lutron read these threads? I have a problem with posting in the forum. No matter how many times I hit the Return key to break my post up into paragraphs, the forum software ignores them and puts everything into one giant block. This has happened on two different computers, using different operating systems, and in different browsers. Seems like some issue associated with my account that prevents me from creating paragraphs. Nobody else seems to have this problem. It is very weird and annoying. I tried using the forum contact link but I get an error message that says "Sorry. The email function has been disabled by the administrator." WTH????