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Thread: How can I download latest Essentials software?

  1. #11
    Junior Member
    Join Date
    Jun 2020
    Posts
    1

    Help me

    Can you send me this link. I Lost my installer.

  2. #12
    Junior Member
    Join Date
    Sep 2020
    Posts
    1
    I also need essentials software. If anybody have link then please share the link.

  3. #13
    Senior Member
    Join Date
    Jan 2019
    Posts
    198
    If you haven't done the training you shouldn't be trying to use the software. The training is self-paced, online and free. It will give you the necessary information to program the system properly. If you did the training and don't have it, call Lutron support and they will fix it.
    Evan Kirkhart- Home Electronics Solutions
    evan@homeelectronics.solutions

  4. #14
    Junior Member
    Join Date
    Sep 2020
    Posts
    1
    I have recently completed the training and the link I received at completion takes me to a download for RR2 Essentials software v11.6, which does not appear to be the latest version.

  5. #15
    Senior Member
    Join Date
    Jul 2015
    Posts
    148
    All you need to do is call Lutron and they will fix your profile so that you can find the current software. This has been a problem for a long time -- not sure why they haven't fixed it.

  6. #16
    Junior Member
    Join Date
    May 2019
    Posts
    5
    I have logged into www.mylutron.com click on the blue "Resources" button at the top of the screen. Waited for the next screen to propagate fully; however I don't see on the bottom right quadrant of the screen a sub-heading called "Technical Information". Is it possible I'm just not seeing it? Please help! I'm currently running RadioRA 2 11.6 and would love to upgrade.Thank you for your time and effort, Bobby,

  7. #17
    Which browser are you using? I could only get the site to work with Safari or Internet Explorer.

    After you log in, scroll to bottom



    Click on Design Software and a pop up box will show.



    You'll then see the options to download RadioRA 2 12.8.

  8. #18
    Senior Member
    Join Date
    Jul 2015
    Posts
    148
    It works 100% fine for me in Chrome. It's likely that Lutron needs to update your profile to give you access. This is a well known situation that has been discussed in many threads. Give Lutron a call.

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