Why is our local representative not helping us to QS training?

[Josh R.]

Same problems here. No interest from local rep. Lutron Corp just redirects back to local rep (loop).For new jobs we’ve had to steer jobs to other systems for now or use RA2 and add homeworks-like features using the Crestron or other proc.In a few cases had to use gray market HW hardware. Already know the programming and have the software. So it’s just lost Lutron sales. Sad.

Thank you for your post aries.If you could please email in to hwsupport@lutron.com with your information including where you are located, we will pull in the local Lutron Sales person to assist with you getting QS certified. We do apologize for the inconvenience and hope this helps!