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Thread: DMX Upload Preset 1 Failure

  1. #1
    Junior Member
    Join Date
    Feb 2017

    DMX Upload Preset 1 Failure

    Hi,I have several sites with this error on upload \DMX - Comms Room>>Device Upload Failure, Preset Transfer,1\DMX - Comms Room>>Update Of Device FailedWhen i retry "failed devices" it works.On v 14.3 Firmware and DMX has been updated to latest firmware too.Graham

  2. #2
    Authorized Lutron Contributor
    Join Date
    Sep 2018
    Thank you for your post inkontrol.We do apologize for the issues you have encountered with your DMX controller. We would recommending pulling a support file from that system and emailing that into with a timestamp of the issue being recreated and we can investigate this further with you over email.

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