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Thread: Not finding switches

  1. #1

    Not finding switches

    Everything was working great. I had one Dimmer Switch and the bridge. I got another Switch and had no problems adding it in the app. Now my app says it cannot find either switch. I unplugged the bridge and plugged it back in again but not helping.

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,587
    Quote Originally Posted by LADodgerJeff View Post
    Everything was working great. I had one Dimmer Switch and the bridge. I got another Switch and had no problems adding it in the app. Now my app says it cannot find either switch. I unplugged the bridge and plugged it back in again but not helping.
    Make sure nothing happened to interfere with the radio in the bridge. Sometimes they get moved or something gets set next to them, etc.

    Smart devices like phones and computers can find their way to the internet. Not so smart devices like the Caseta Bridge need some help. Your ISP modem needs to be in bridge mode. ISPs frequently do updates without warning or provocation. Some of these updates may reset the bridge mode. If you call Lutron tech support they can tell you if they can see your Caseta Bridge. This could save you several hours on the phone with your ISP.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

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