I have searched, but have been unable to locate an answer in the forum. I have a basic system I had to install (literally 1 switch, repeater, second repeater, and bridge) to allow control of a single light source remotely. I was able to run and access the system using my own router, and access with my phone. I then installed the system into the onsite network. As soon as my phone connected the bridge wanted to update - 5 minutes later it timed out. I then reconnected via phone, and same result. I figured okay its the network we're on. I took the bridge to our office and tried it there. same result. So i brought it to my home where I have a basic cable fed network (Hitron shaw modem). I hardwired it in, and my phone can't find the bridge. I tried a spare bridge, same result. I hardwired my computer to same network, unable to locate bridge for update tool. Tried the second bridge, same result. All computer firewalls are off. Fing can find the bridge, but my phone cant connect to it (either one) I'm really beginning to doubt my sanity because this is the second bridge install I've had to do and the first one was problematic too. I have a few more of these coming through the line, and if each one is going to involve 4+ hours programming time just to adda bridge then we're looking at some unhappy customers. I feel I'm missing something simple, any advise? Julian