We are trying to add wireless capabilities to our Sivoia QS Wired Setup by using the QSYC-J-RCVR wireless dongle and PICO remotes.
Setup:Sivoia QS Wired Shades (QSSC-EDU-R100s)Sivoia Smart Panel QSPS-10PNLWired SeeTouch Controls
When we add the wireless dongle to the window treatment drive it immediately flashes red continuously. When we try to follow the instructions to assign a Pico remote we never get to assignment mode on the drive nor dongle (flashing green), the dongle never stops flashing red.
What does flashing red continously mean? There is no documentation on the technical library from Lutron for troubleshooting this dongle.